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The Hearing System Process Can Be Complicated—Check out Our Center’s FAQ

Perhaps there’s an answer here you’re looking for:

Regarding Me!

Why should I do something now? I get along OK as I am.

Life is full of special moments. Being fully engaged in those moments in the substance of life, and gives definition to who we are. Hearing our best makes it possible to "be in the moment." And all moments are fleeting and cannot be repeated.

What happens on my first visit?

You will receive a thorough hearing evaluation which includes;

  • Photos of your ear canal and ear drum
  • Threshold of hearing of various frequencies of sound
  • Speech recognition evaluation
  • Speech recognition in noise
  • Range of sound volume you can tolerate
  • Full explanation of all these tests

Can I come in just to talk?

Yes, of course! We're happy to answer any and all questions you may have.

Do you have financing options?

Yes, we have several options including a leasing programs, grants and zero-interest loans.

What if I have normal hearing?

Great! Will keep a record of your test data as a baseline for the future.

How often should I get my hearing evaluated?

We recommend once a year. Annual hearing evaluations help monitor hearing and word understanding from year to year. If a change is noted, we may need to make changes to your hearing instrument settings to compensate for the changes.

Regarding DigiCare Hearing Solutions

Does best-possible hearing cost a lot more that better hearing?

No. What it takes is a bigger commitment from us. It takes better training, better relationships with technology companies, better research into emerging technologies, and better use of these things when we make decisions on your behalf.

How much do your hearing systems cost?

We have solutions that range from $50 to $8000. The cost is driven by your current range of hearing, the situations that challenge your conversational awareness, and, of course, your budget. We almost always find a good fit for our clients.

How long does a hearing system last?

With proper care, they can last up to 5-10 years. We recommend coming in for a clean and check at least once a year to extend their life.

One ear or two?

Being able to hear from both ears helps you localize sounds, helps you hear in noisy environments and increases the overall volume of sound. Therefore, if you have a hearing difficulty in both ears, two are much better than one.

Do you accept my health insurance benefits?

Yes, we accept virtually every major health insurance plan.

Are you hearing aids rechargeable?

Yes, in most cases.

Regarding Specialty Add-On Products

What other products are available to be used with my hearing aids?

There are several products, but two are widely used:

  • TV audio transmitter
  • Partner mic for direct voice connection to both hearing aids.

Regarding Cell Phone Connections

What can my hearing aids do in connection with my cell phone?

Hearing aids can do three things with your smart cellphone.

  • Receive phone calls wirelessly from your phone into both hearing aids
  • Use the cellphone as a remote control for the hearing aids
  • Receive the cellphone's audio content wirelessly into both hearing aids, such as music, audio books, or YouTube videos.

Regarding Over-the-Counter Hearing Aids

Why should I pay more when I can get hearing aids over-the-counter?

Our devices are Class 1 Medical devices which require us to be licensed and regulated by the State.  These devices are designed to address all ranges of hearing loss, while the over-the-counter devices are for self-diagnosed mild hearing losses only.

Most health insurance benefits are so robust that our devices often cost less than those over-the-counter.

Pueblo, Colorado